Refund Policy

Last updated: November 5, 2026

14-day refund

If Roomotion isn't right for you, you can get a full refund within 14 days of your purchase. You don't need to give a reason.

How to ask for a refund

Email roomotionstudio@gmail.com within 14 days of your purchase. Send it from the email address you bought with, or include that address in your message. If you have it, add the order number from your Paddle receipt.

You can also ask Paddle directly at paddle.net, using the details in your receipt email.

Charged by mistake

If you were charged twice, or charged for something you didn't buy, contact us at any time, even after 14 days, and we'll put it right.

After 14 days

We don't usually give refunds after 14 days, except where the law where you live requires it.

How refunds are paid

Payments for Roomotion are processed by Paddle, so refunds are paid by Paddle back to the card or account you paid with. You get back the full amount you paid, including any tax. Most banks show it within 5 to 10 business days.

Access after a refund

When a refund is approved, access to the guide ends for that account. You can buy Roomotion again at any time.